Implementation Services. Whether you are deploying our FEI or NPD solution, IFT’s consultants will assist you in deploying the solution rapidly and reliably. Our implementation service combines our proven implementation methodology with consulting best-practice and technical expertise to tackle your most complex innovation management challenges and deliver outstanding results.
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Best-practice Training. Innovation best-practices may present quite a steep learning curve for many of your employees. Our training services help your people acquire the knowledge and expertise to make the best use of the different innovation practices supported by our solutions, so that not only can they use the tools effectively, but can extend innovation best-practices across your organization.
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Application Hosting and Management. When customers prefer not to incur the cost to install and manage our solutions with their own IT infrastructure, IFT offers a cost effective and secure application hosting service instead. Your users simply access the application by logging in through an internet web browser, while we take care of all the technical aspects of installing and supporting the application, backing up the database, and providing secure and fast access for you.
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Customer Support. Once your solution has been fully deployed, we then offer ongoing customer support to assist you in troubleshooting technical issues, providing product upgrades and enhancements, and providing ongoing advice on how to make the best use of our solutions’ capabilities.
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