Stage 1: Program release planning, scoping & requirements
We run workshops with your team to define the overall change program and the scope and requirements for each release. We also review your needs for data conversion from legacy systems, custom functionality and system interfaces.
Stage 2: Module design & configuration
Our consulting team then completes the design and configuration of the system. We use agile development techniques, so this stage may include iterations to review design choices with your team. We also prepare data conversion ready for system go-live, and install the system either in your environment or our ‘cloud’.
Stage 3: Validation
Once the module is ready we will run a conference room pilot with your core team to validate the system and identify changes. We also confirm the training plans and prepare training materials.
Stage 4: Launch
Once validation is complete, we perform the data conversion from legacy systems, deliver training classes and launch the system. We offer weekly user clinics for your users to ask questions and receive refresher training until they are comfortable.