Once your solution has been deployed, we provide ongoing assistance to help you get the most value from our solution.
This assistance has two parts – customer support to assist your users, and software maintenance to future-proof your software investment.
Our global customer care is provided from our regional teams in North America, South America, Europe, South Korea and Japan.
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“Thank you for the excellent support and customer service. We appreciate the fact that you, your team and your company have gone the extra mile for us – every time! “
– Lisa Boerst |
Our standard customer support includes:
We continue to invest heavily in the development of our solutions. Our software maintenance provides you with the reassurance that your system will stay up-to-date and take advantage of our latest features. Software maintenance give you the right (but not the obligation) to obtain the following future capabilities: